Product availability
Share the product link, model name, category, preferred colour or similar reference.
Contact Specs n Shades
Ask, confirm or plan your visit.
Contact the store for product availability, service questions, store directions, order-related support or guidance before visiting.
Direct contact
Choose the most useful channel.
For a faster response, include the product name or model, your intended use and whether you already have a prescription.
What can we help with?
Send enough context for a useful reply.
The website is designed for direct retail enquiries rather than online checkout. A little context helps the store respond more accurately.
Lens or contact-lens guidance
Mention the intended use, prescription status and any current difficulty or preference.
Repairs and adjustments
Describe the issue and, where possible, send clear photographs of the frame and affected area.
Visit planning
Ask for the nearest landmark, directions, store timings and whether a specific service is available.
Contact FAQs
Useful before messaging.
Can I reserve or buy a product through the website?
The website does not provide checkout. Use the WhatsApp enquiry button to confirm availability, price and the next step directly with the store.
Can the store confirm whether a frame suits my prescription?
A preliminary answer may be possible with prescription details, but final suitability can depend on measurements, frame dimensions and an in-person assessment.
Should I send personal medical information on WhatsApp?
Share only the information needed for the retail enquiry. For clinical concerns or urgent eye symptoms, contact an appropriate eye-care professional.
How quickly will the store reply?
Responses depend on store working hours and current workload. Call the store for time-sensitive visit or order-related questions.
Ready to enquire?
Start with WhatsApp or plan a store visit.
There is no cart or checkout. Your enquiry reaches the optical store directly.